Last Updated: 30/11/2025
At GWorld Herbals, we stand by the quality of our herbal products.
1. Eligibility
Refunds or exchanges are only valid if products are unused, unopened, or damaged on delivery.
Consultations and digital products are non-refundable once delivered.
2. Process
Contact us within 3 days of receiving your product via email or WhatsApp.
Provide order details and reason for return.
Return instructions will be given by our team.
3. Refund Timeline
Approved refunds will be processed within 5–7 business days.
Refunds will be issued via the original payment method.
4. Shipping Costs
Return shipping may be the responsibility of the customer unless the product was damaged.
Contact: +2349073386736